At DraftLine, we focus on quality, comfort, and design you can rely on. Every product is made with premium materials, tested for durability, and created to match your lifestyle so you get items that last, not just look good.
Yes, our products fit true to size. We also provide a detailed size chart for each item to help you pick the perfect fit. If you’re still unsure, our support team is happy to assist.
Very secure. Our checkout process uses SSL encryption and trusted payment providers like PayPal and major credit cards. Your personal and payment details are always safe with us.
Because our items are custom-made, they cannot be returned for general reasons (like changing your mind). Returns or exchanges are only accepted if:
The item arrived damaged, or
There was a production error (wrong colors, wrong design, or missing elements).
We want you to be completely satisfied — if something goes wrong in production, we’ll fix it promptly.
Standard production and shipping take approximately 4 weeks.
If you need your custom order faster, we offer a rush option for an additional fee then delivery is approximately 2 weeks.
All orders include a tracking code so you can follow your package.
Yes, we do! DraftLine ships worldwide. Shipping costs and delivery times vary depending on your location, but you’ll see all details at checkout before confirming your order.
We’re here to fix it. If something’s wrong with your order, just contact us within 7 days and we’ll send a replacement or arrange a refund immediately.
You can reach our friendly support team via email or the contact form on our website. We aim to reply within 24 hours on business days.
Absolutely. We know trying a new brand can feel risky that’s why we back every order with our return policy, secure payments, and guaranteed product quality. Our mission is to make you feel confident shopping with us.
